Refund policy

At Honeymil.shop, customer satisfaction is our priority. If you are not completely satisfied with your jewelry purchase, we are here to help.

Return Eligibility

You may request a return within 7 days of delivery if:

• The item is unused and unworn
• Original packaging and tags are intact
• The product is not customized or engraved
• Proof of purchase is provided

Jewelry return practices commonly require original packaging and unused condition.

Non-Returnable Items

The following items cannot be returned:

• Customized or personalized jewelry
• Sale or clearance items
• Gift cards
• Damaged products caused by misuse

Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos or an unboxing video for quick assistance. Similar verification requirements are common across jewelry stores.

Refund Process

Once your return is received and inspected:

• Approved refunds are processed within 5–10 business days
• Refunds are issued to the original payment method
• Shipping charges are non-refundable

Exchange Policy

Exchanges are subject to stock availability. Customers may contact support for assistance with size or product changes.

Return Shipping

Customers are responsible for return shipping costs unless the item received was defective or incorrect.

Contact

Email: support@honeymil.shop